October 3, 2024

  BLUF: Nothing here is gospel truth, we just want to share some experiences and information on IT, computer, and other technical issues that seem to pop up on us at times. We are NOT the experts. What we can say as gospel however, is that personal information you provide on the pages must match your DEERS record information.

AFN Decoder Box - Register or Renew

• Go to the AFN website https://afnconnect.myafn.dodmedia.osd.mil/pw/, scroll to the bottom and click Continue
• Select Register and activate or renew my decoder’s registration (you can also Deregister or verify whether an encoder will work with AFN) and then click Next
• Select the type of Decoder box you have, enter the appropriate ID numbers, and click Next
• Fill in the information blocks, then select Agree at the bottom, and and click Next.
• Then wait for the email message they send you with instructions.

Example screens

AFN Helpdesk
Call +1 (951) 413-2339 / DSN (312) 348-1339 or email sathelpdma@mail.mil
Ensure you have your decoder's unique identification numbers, found on the label of the decoder
- Cisco decoders include the UA and TID numbers
- AFN7500HD decoders include the S/N and NSC ID numbers
- Harmonic decoders include the S/N and CAS ID numbers